Description

This online Incident Investigation and Root Cause Analysis course is designed to provide the knowledge and skills necessary to effectively respond to incidents by following a well-defined process for investigations. While there are several different investigation techniques that can be used in any set of circumstances, this course focuses on the 5 WHY Technique.

Target Audience

The target audience includes managers, supervisors, supervisors, health and safety representatives and SESMT members and CIPA members.

This Incident Investigation and Root Cause Analysis online course covers the following topics:

• Roles and responsibilities when an incident occurs

• How to determine the severity of an incident

• Initiating the incident investigation process

• Gathering information using the 5-WHY technique

• How to interview others about the circumstances of an incident

• Incident investigation documentation

• Resources related to incident investigation processes